Reply to 1156587165037543426
@UberGeekGirl @NativeWired I agree, the 5Ys technique is not to be followed verbatim and as the only method. I think this article from your link explains it quite nicely: https://www.linkedin.com/pulse/all-you-have-do-ask-why-five-times-nope-mark-graban
My point was that the main assumption in the 5Ys method is that the first answer rarely the right one. >
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